A 99.9% Server Uptime
Our cloud hosting system is based on a reliable, top–quality hardware configuration and a heavily customized Linux distro. Thus, regardless of what your web site is, or how many website visitors you’ve got, or even in case there is a denial–of–service assault, our physical machines will stay up and your websites will stay accessible online.
Our cloud hosting plans feature a 99.9% server uptime guarantee. And no matter which datacenter you pick, our uptime guarantee remains the same.
A 99.9% Network Uptime
If you would like to deliver a quality hosting service, you can rarely rely on the default network configuration in a datacenter. We’ve set up our own custom internal network in an attempt to ensure a lightning–fast connection speed with the outside world.
And thanks to this, no matter which datacenters you choose: our US located datacenter, our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter or our AU located datacenter, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have given our best to lower all potential risks with our cloud hosting plans and despite the fact that our company offers excellent client support, there are occasions when the client is just not happy with what we have to offer. Or he wants to migrate to a more robust hosting solution, such as a VPS server or a dedicated server.
This is why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t completely pleased, we will give you a refund.
24/7 Technical Support
If you run a hosting company, your tech support engineers are of highest importance. That’s why we have punctiliously picked a highly capable group of technical support engineers, each with several years of experience behind his back. With their help, our company offers 24x7 support with all our web hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All questions are responded to in under 1 hour and our average support ticket response time is below 20 minutes!