A live chat is a real-time method of communication between a web hosting provider's support crew and its clients. It is a very efficient method to receive some info about the hosting services or have some issue resolved because you are talking to a live representative. The advantages of using a real-time chat service rather than calling or opening a support ticket are the smaller chance of errors when you exchange data such as usernames or domain names, the faster response time since the communication is real-time as well as the fact that you do not have to stay on the chat constantly - you'll be able to do something else while the agent examines the issue involved. What's more, you can become a part of a live chat room from any kind of computer that's connected to the web, avoiding the phone charges that you will need to pay when you are calling to a different country.

Live Chat Support in Cloud Hosting

We provide a live chat support service for all of the cloud hosting that we offer and we're able to support you with almost everything live. In case you don't have an account with us yet, we will be able to give you more information about the plans to help you to select the most suitable package. If you are an active client, we can help you with any general or billing matter and with multiple common technical troubles, for example an e-mail address installation in a desktop email client. If you can't phone us for whatever reason or you are in some country where we do not have a local phone number, our live chat is the best way to contact us. Needless to say, some situations require longer time to examine and test, so you will have to open a ticket to our technicians, still, we are able to save you time and help you with lots of issues on the chat.

Live Chat Support in Semi-dedicated Servers

We provide live chat support that is accessible to all our prospective and active clients. In case you're looking for a new web hosting account, you are able to chat in real time to one of our agents and receive more information about our Linux semi-dedicated hosting plans in order to pick the optimal plan for your web sites. In the event that you already have an account with us, we'll be able to support you in a timely manner with billing, general and first-level technicalissues. Although in some cases you will need to open a support ticket as there're problems that can't be resolved on the live chat, we will be able to help you with lots of standard jobs, such as setting up an e-mail account in an email client or redirecting one domain to another one. Thus, you will enjoy prompt assistance and you'll save plenty of time.