Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Reply Warranty

  • Our team of specialists will do their best to respond to your assistance inquiries in less than 1 hour. If, however, the situation you have come across requires help from our Admin =Department,= we are going to address the ticket to the person on shift and will write a reply to tell you.

  • Top quality support service

  • Top–class Tech Help And Support Service

  • Our tech help staff is going to be on shift for you round the clock to to attend to all assistance demand tickets that you send to us. We offer technical help and support for the software applications that are pre–configured on your hosting server. These include our in–house made Web Control Panel, the preferred OS and also the server management panel (with regards to the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • An extensive and constantly updated knowledge base is included in our in–house built Web Control Panel. It provides quick tips about how to conduct all of the general website administration jobs. The Help zone features thorough how to content articles and step–by–step video tutorials. You can access the Help section by clicking on the Help or Video buttons in the upper right side of each Control Panel section.