Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • The Help section built into’s Web Control Panel offers a selection of help articles and frequently asked questions. Aimed toward fixing any common issue that you could stumble upon, they are compiled by our support team of practiced techs.

  • Top quality support service
  • Instructional Video Clips

  • We have prepared a selection of educational video tutorials that visually explain how you can tackle a common issue connected to your cloud hosting account. You’ll find the how–to video clips in the Help Center.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24/7 customer support service and a one–hour response guarantee. Our well–trained tech support engineers will be online around the clock to answer your queries and to deal with any issue that you could possibly come across. Simply send a customer support ticket from the Help Center section and we’ll get back to you momentarily.