Help Channels

  • Video Tutorials
  • Video Tutorials

  • Learn very easily the simple methods to alter a document or move a database through our variety of step–by–step video lessons.

  • F.A.Q.
  • A F.A.Q. Section

  • We offer you a user–friendly Frequently Answered Questions section where you will find answers to the most commonly asked questions.

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  • Ticketing System
  • A Ticketing System

  • The technical support department is on duty 24 hours a day to reply to each of your questions. You will get a solution within no more than 60 minutes after the ticket submission.

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Types of Help and Support

  • Shared Hosting Support
  • Cloud Hosting Assistance

  • If you have problems utilizing our cloud hosting services or want more resources for your sites, just let us know and we’ll give you the best professional guidance.

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  • VPS Hosting Support
  • VPS Servers Assistance

  • In case that you have issues administering your SolusVM administration interface, or with any of the free scripts the VPS arrives pre–configured with, let us know.

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  • Dedicated Hosting Support
  • Dedicated Servers Help And Support

  • You need to enhance the setup of your dedicated server? We are at your disposal 7 days a week to provide assistance to you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are incredibly user-friendly and simple to use. Nevertheless, if, at any moment, you need help, you're able to rely on our 24/7 technical support service.
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